Ask for a review

Reviews are the single biggest thing that decides whether you show up above the other guy on Google. The best moment to ask is the day you finish, while they're still standing there with the hot water back on.

Who did you just finish for?

We'll write the message. You send it from your own phone — a text from you gets answered, a text from a system doesn't.

Open in messages

Logged. It'll show in the list below, and we'll tell you if they open the link.

Waiting for your say-so

People who left words on your review page. Nothing appears on your website until you approve it — and only if they ticked the box letting you use it.

Asked recently

Who you've asked, and whether they opened the link. Nobody gets asked twice by accident.

What actually works: ask in person first — "if you're happy with it, a review really helps us" — then send the text while you're still in the driveway. Asking a week later by email is how you get a 5% response instead of a 50% one.